Privacy Center
Updated: April 2026
Clean Culture Customer Experience
Clean Culture provides a platform for ordering and subscribing to daily essentials including milk, tender coconuts, healthy meals, RO water, oils, and groceries. We collect, use, and protect your information meticulously to deliver a frictionless experience.
Information We Collect
1. Personal Information
- Full name
- Mobile number
- Email address
- Delivery addresses
- Profile information
2. Order & Subscription Information
- Order history
- Subscription schedules
- Delivery preferences
- Payment method preferences
3. Device & Usage Data
- Device information
- App version & IP address
- Operating system
- Crash reports & analytics
4. Location & Payments
Payments are processed securely via third-party gateways (no cards stored). Location data is collected to:
- Detect service availability
- Improve delivery accuracy
- Enable live order tracking
- Suggest nearby zones
How We Use & Share Information
Usage Purposes
- Process orders & subscriptions
- Manage deliveries
- Provide customer support
- Prevent fraud & misuse
Notifications Sent
You may disable marketing notifications through device settings anytime.
- Order status updates
- Live tracking alerts
- OTP verifications
- Subscription reminders
Authorized Data Sharing
We DO NOT sell personal information. We share strictly necessary data with:
- Delivery partners
- Vendors & warehouses
- Payment gateways
- SMS & Notification providers
Security & Retention
We implement encryption (HTTPS), secure authentication, and strict access controls. Data is retained only as long as necessary for operational purposes, legal compliance, and fraud prevention. Not intended for children under 13.
Your Privacy Rights
You maintain full control over your data. You may request:
- Data Access
- Information Correction
- Account & Data Deletion
- Permission Withdrawal
Privacy Concerns?
Reach out to our Data Protection team.